FAQs
See Tuition Payment FAQs
See Financial Aid and COF FAQs
See FACTS FAQs
When is the deadline to pay my semester tuition? Do I receive a bill for my tuition?
- Payment is due by 5:00 p.m. on the deadline date. See the current payment deadline.
- When you register for classes after the payment deadline, payment for tuition and fees is due by the end of the next business day.
- The college does not send bills. It is the student's responsibility to check outstanding balances online.
Where can I pay my tuition?
- In person at the Cashier’s Offices located at the Boulder, Larimer and Westminster campuses.
- Online
- On the phone with a credit card at the Larimer or the Westminster campuses.
- By check or money order only at Boulder County Campus and Brighton Center.
What payment types does the Cashier’s Office accept in person?
Cash, Check, VISA, MasterCard, Third Party Authorization and Financial Aid.
What do I do if the Financial Aid is not enough to pay for my classes?
You must pay the remaining balance with cash, check, or credit card. You may sign up for a deferred monthly payment plan (FACTS).
What if I cannot pay by the payment deadline?
- You will be dropped from your classes and will need to re-enroll in your courses on a space available basis.
- If you are dropped for non-payment, you must re-enroll for courses and payment will be due by the next business day.
I made a partial payment online. Why did I get dropped from my classes?
The college does not accept partial payments unless you are enrolled in a deferred monthly payment plan (FACTS).
How are refunds processed? How long does it take?
All refunds are generated in the form of a check mailed to the student. Please ensure that your address on file is current. Processing of regular refunds begins the first week of courses. After a refund has been processed, the student will receive the refund check within 2-3 weeks.
When will my Financial Aid (grants, student loans, scholarships) disburse?
Disbursement of Financial Aid into student accounts will occur after the last day to drop/add for the 15 week semester. If a refund is due to the student, you may anticipate receiving the refund in about three weeks after the funds have been disbursed to the student's account.
When does the Colorado Opportunity Fund (COF) apply towards my tuition? May I pay before COF is in effect?
If you are a resident student that has applied and authorized your COF stipend, COF should apply to your account within 24-48 hours. You may pay prior to COF being applied, but you will need to pay the full resident tuition plus COF.
When do I need to check with the Cashier’s Office about my COF if I don’t see it on my billing statement?
Within 48 hours of applying/authorizing. This will ensure the appropriate steps have been taken for COF to apply and/or to make sure the account doesn’t have any errors.
If I pay my full tuition before the COF stipend goes into effect, how do I get a refund?
The refund will be generated in the form of a check and mailed to the student. Refunds should be processed beginning the first week of classes.
When will the funds be withdrawn from my bank account?
FACTS specifies the date each payment will occur, but your financial institution determines the time of day the payment is debited. Check with your financial institution to determine how far in advance funds need to be deposited into your account to ensure the automatic payment clears. If a payment date falls on a weekend or banking holiday, the payment will be attempted the following business day.
How will I be notified of my payment information?
Once your agreement is posted to the FACTS system, you will receive a confirmation notification of your payment amount by e-mail or letter.
Can I pay by phone with FACTS?
FACTS does not accept payments by phone. Payments are processed electronically only.
What is the FACTS access code?
A FACTS access code helps protect your privacy. You must have this code to inquire about your FACTS agreement (phone or online). If you do not create an access code, one will be assigned to you. Your FACTS access code will be identified on your FACTS confirmation notification.
What if my payment is returned?
If an automatic bank payment or credit card payment is returned, a $25.00 returned payment fee will be automatically assessed to your account and you will be notified via mail or e-mail.
How is my FACTS agreement adjusted when I add or drop classes?
- The college adjusts the agreements within ten (10) business days for increases and three (3) business days for decreases, prior to payments being drafted by FACTS.
- Agreements are never terminated by the college.
If I sign up for FACTS and my Financial Aid comes through, do I still need to make my FACTS payments?
- Yes, until the Financial Aid is disbursed to your account and reduces your tuition owed balance.