Brad, HVACR program director, is North American Technician Excellence (NATE) certified. NATE is the only certification test supported by the entire HVACR industry. Brad worked in HVACR for Xcel Energy for 20 years. His last 10 years with Xcel were as the HVACR technical supervisor. He developed an HVACR training program for Xcel to train entry-level employees to become HVACR service technicians.