Session 1: Building Positive Relationships in the Workplace
Discover your personal communication style preference and that of your team members for a better understanding of collaboration and conflict within your professional relationships.
Session 2: Business Acumen
Gain an understanding of how your organization makes money. Learn how to envision what the company should do now to bring about a more profitable, successful future.
Session 3: HR and Legal Policies
Learn standard HR policies including title 14, ADA, FMLA, Workers Comp, HIPAA legal requirements & diversity guidelines.
Session 4: Job Defining Skills
Developing and understanding job descriptions, recruiting, and conducting interviews.
Session 5: Developing and Training Employees
Coaching individuals and teams, motivating employees, explaining work processes, completing performance appraisals with action plans.
Session 6: Handling Difficult Conversations
Difficult conversations are a reality in today’s workplace. Knowing how to face, plan for, and navigate these challenging conversations is crucial. This course is designed for all levels of the workforce who face a variety of difficult conversations.