Case Management

1. From eWOLF, go to the Registration Tools card and select the “Navigate 360 Home” link.
2. Select "Appointments" from the list on the left-hand side.
3. Select "Schedule an Appointment" on the right-hand side.
4. In the top box, What type of appointment would you like to schedule?, select "Select Basic Needs and Resources".
5. In the middle box , Service, select:
   
   • Case Management – Initial Meeting
     (if this is your first appointment)
     OR
   • Case Management – Check In
     (if you have already met with your Case Manager).
6. Adjust the date range as you desire and select "Find Available Time".
7. Choose your desired campus or staff member.
8. Select how you’d like to meet: In-person, Video or Phone call, and provide any additional information you’d like to share.
9. Select “Schedule”.
10. An email confirmation will be sent to your school email and the event will be added to your Navigate calendar. You can also request an email and/or text reminder.

Location: Larimer Campus

Bek earned her associate's at FRCC before completing her bachelor's degree in psychology at CSU. Having been a student at FRCC herself, she brings that firsthand perspective into her work. Her journey began with roles in peer mentoring and tutoring before transitioning to case management. That early experience deepened her commitment to student success and continues to shape how she supports students today. Bek is dedicated to connecting students with vital resources both on campus and within the community, ensuring they receive the support needed to succeed academically and personally. Outside of work, Bek can usually be found watching hockey, spending time with her partner and pets, or doing her best to keep her garden alive.

Location: Westminster Campus

Luciana Chama is the Bilingual Student Support Coordinator at the Westminster Campus, dedicated to helping students feel welcomed, supported and confident throughout their educational journey. Originally from Argentina and a Colorado resident for more than 25 years, she is fluent in English and Spanish and passionate about creating an inclusive and welcoming higher education experience for all students. With a background in community engagement, program coordination and building meaningful relationships, Luciana connects students with resources, offers personalized support and helps foster a sense of belonging so they can thrive academically and personally.

Location: Westminster Campus

Janessa is compassionate, tactful, and full of grit. She is an FRCC Alumni in Psychology, a TRiO alumnus, and has worked several years in higher education and student support services. They are passionate about serving and giving back to their community within FRCC. Years in Peer Mentoring have given Janessa the ability to reach students' needs within the educational system and meet them where their needs are at within the community ultimately being a resource and advocate for students’ issues that impact their ability to succeed. Janessa has been crocheting since she was 6 years old and continues to master her craft through creating designs for others to wear and/or use. Her family is active and loves to be outside exploring the beautiful Colorado mountains or enjoying a relaxing day together with their three pets.

Location: Larimer

Megan holds a bachelor's degree in psychology and brings years of volunteer leadership experience helping local students overcome obstacles on their educational journeys and supporting them to graduation. Earlier in her career, she coordinated
education research projects and taught an introductory statistics course, where she discovered a love for individual mentoring. She is passionate about building trusted relationships, creating community, and empowering students to reach their goals. Outside of work, Megan enjoys spending time with her family and friends, practicing yoga, walking her dog, and gardening.

Location: Boulder County Campus

Alyssa supports students at FRCC's Boulder County campus. She earned her bachelor's degree in Public Relations from Colorado State University and her master's degree from Kansas State University. Prior to joining FRCC, she spent several years working with at-risk youth, where she developed a passion for helping students overcome obstacles and achieve their goals.

Alyssa believes every student's story matters. Whether she's connecting students to resources, providing encouragement, advocating on their behalf, or helping them navigate challenges, her goal is to ensure they feel supported, empowered, and equipped for success. Through a listening ear, meaningful mentorship, and connections to campus and community resources, she helps students overcome barriers and confidently move toward their goals.

Outside of work, Alyssa enjoys hiking, cooking, and spending time with friends and family, including her four children and two goldendoodles. She loves fresh air, sunshine, and Colorado's outdoors, and nothing makes her happier than helping students succeed and
make the most of their time at FRCC.

Location: Larimer Campus

Hannah earned her bachelor’s degree in International Studies and has worked across multiple areas of higher education, from administration to teaching. Living abroad in Jordan and Cambodia significantly shaped both her personal and professional path, sparking a love for exploration and strengthening her appreciation for diverse cultures and lived experiences. Over the past two years working in case management, Hannah has focused on fostering supportive, non-judgmental environments where people feel safe to share their stories. Her goal is to ensure that everyone feels heard, respected, and supported exactly as they are. In her free time, Hannah enjoys spending time with her family and her cat, exploring her community, and being with friends as much as possible.

• National Suicide and Crisis Lifeline
  Free and confidential support for people in distress, prevention and crisis resource for you or your loved ones, and best practices for professionals in the United States. (Includes resources and services in Spanish and for Deaf/hard of hearing individuals).
  Call or text 988
• 2-1-1 Colorado
  Multilingual support to connect Colorado residents to services that meet their needs, including assistance with food, rent/mortgage payments, utilities, and more.
• Student Support at Front Range | Linktree
  Comprehensive list of FRCC and community resources to
  support student success and well-being